Our return and exchange policy

1- When the cargo arrives, be sure to examine your product and then receive it. Our company cannot be held responsible for any breakage, damage or loss that may occur afterwards. Put all products and sets that you have purchased to be returned in their original packaging and ship them to us.

2- It is mandatory to fill out the return request form sent to you as an attachment to the order and send it together with the return cargo.

3- When returning products, it is mandatory to send the invoice together with the cargo in order to cancel it. The refund of the canceled products is made within 1-7 business days depending on the payment method. In payments made by Credit Card, the reflection period of the refund made to the Credit Card may vary depending on the bank.

4- Send your return product to this address: - DB Dizayn - Gayrettepe Mah. Hattat Halim Street. Bahar Apt. No:7/2 Gayrettepe / Beşiktaş / ISTANBUL

5- Notify us of your return shipment by sending an e-mail to [email protected].